Setting the Standard for customer engagement
Book a Call
Menu
Opens in a new tab.

Financial Advisors

Make staying in touch part of the way your practice works.

Marketing, CRM and communication support for financial advisors.

A prospective client is not ready for a meeting. An existing client needs to schedule a review. A newsletter keeps getting pushed aside by the day's appointments. Standard 78 helps financial advisory practices organize these conversations and maintain useful communication without leaving every next step to memory.

Book a 15-Minute Call

A clearer path through the customer journey.

For an advisory practice, an inquiry and an established client relationship need different kinds of attention. BEAR—Bring Them In, Engage, Assist and Reconnect—provides a way to connect the first introduction with a consistent ongoing communication process.

Select an underlined service to explore how it could help. Browse the other services in the panel without leaving the page.

BRING THEM IN

How do I help prospective clients understand whether our practice fits?

Someone considering an advisor may want to understand whom you work with, how the relationship begins and what to expect from a first meeting. Clear explanations can help them decide whether to start a conversation.

A can explain your practice, services and meeting process in straightforward language. can answer the questions people ask about working with your firm, using your team's accurate information.

can share reviewed educational material and introduce the people behind the practice. A can give a workshop or introductory event one clear place for details and registration.

ENGAGE

How do I follow up with prospects who are interested but not ready?

Someone may need time to discuss a decision with a spouse or wait until a planned change in their life. Record that context so the next contact acknowledges where the conversation left off.

can gather contact details, the broad reason for reaching out and meeting preferences. A keeps those details and the next action available to the right member of your team.

can distinguish an initial inquiry, a discovery meeting and a relationship awaiting a next step. can reconnect at an agreed time with a relevant question instead of restarting the same introduction.

helps the team send a meeting recap and confirm the next conversation. It can also give someone an easy way to let you know that their timing has changed.

Book a 15-Minute Call

ASSIST

How do I make client review scheduling less manual?

A consistent review process involves more than sending a calendar link. The team needs to know who is due for contact, whether a meeting was arranged and what happens if it was postponed.

can offer the meeting types your practice chooses, such as an introductory conversation or an existing-client review. can explain the format and provide the preparation instructions your team has approved.

can create a scheduling task based on a recorded review date and move the next action when the meeting is completed. helps staff use the same steps for recording appointments, postponements and follow-up responsibilities.

RECONNECT

How do I stay useful between client meetings?

Regular communication should have a reason behind it. A useful update, an event invitation or a reminder to arrange a conversation can maintain continuity without turning every message into a sales request.

can share reviewed educational content, practice updates and meeting invitations with appropriate client groups. We help prepare the content and connect each message to a clear response path.

can revisit a postponed conversation or ask whether a past prospect would like to discuss their current priorities. The message can acknowledge their previous timing and invite a response without assuming what advice they need.

Practical setup. Continued support.

can show which inquiries need attention and where review scheduling is incomplete. Our helps maintain the messages, contact groups and routine steps. Your advisors provide the advice and your firm directs its content review and communication requirements.

Questions you may be working through

Can you help with client communication without giving financial advice?

Yes. Our role is to help organize the communication process, prepare content from your approved information and set up the supporting tools. Your advisors handle recommendations and the client advice relationship.

Can our team approve newsletters before they go out?

Yes. We can build a review step into the production process so the people you designate can approve the content before it is published or sent.

Can we work with our current CRM and communication tools?

We start with the tools your practice uses and the requirements your firm sets. We check supported connections and agree on where records, messages and approvals belong before making changes.

Can we send different messages to prospects and existing clients?

Yes. We can help define useful contact groups and a different next step for each. A prospect considering a first meeting and an existing client due for a review should not receive the same invitation.

Which client communication keeps getting postponed?

Bring the follow-up, review scheduling or content task you want to improve. We will look at a manageable process and the help your team needs to keep it moving.

Book a 15-Minute Call

FINANCIAL ADVISORS

How it could help your advisory practice

How Standard 78 helps

Book a 15-Minute Call