EVENT SPACES
Help people choose your venue—and make every next step easier.
Marketing, customer communication and ongoing support for event spaces.
A host tours your venue and then goes quiet. Weekend dates fill while weekday space sits open. New inquiries arrive during an event, just when your team cannot stop to respond. Standard 78 helps event spaces connect their marketing, tour follow-up and booking communication so interested hosts have a clear next step.
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A better experience, from discovery to the next event.
We use BEAR—Bring Them In, Engage, Assist and Reconnect—to look at the complete customer journey. For your venue, that means understanding how someone finds you, what helps them decide, and how you stay connected before and after their event.
Select an underlined service name to see how it could help your venue. Explore the other services without leaving the page.
BRING THEM IN
How do we attract bookings for the dates and events we want?
Someone planning a celebration, meeting or private event is comparing more than square footage. They want to know whether the space fits their guest count, feels right for the occasion, and makes the practical details manageable.
Your should bring together room options, layouts, facilities and a clear way to ask about a date or arrange a tour. help explain the events and communities you serve, while your keep directions and contact information easy to find.
can show the same room set up for a business meeting, a celebration and a private dinner. We help turn your photos and venue knowledge into useful content that answers the questions people have before they inquire.
If you want more weekday bookings or inquiries for a particular season, can focus on that opportunity. helps introduce your venue to planners, caterers and businesses that regularly organize events.
ENGAGE
How do we follow up when a venue tour does not turn into a booking?
An event is underway, the team is helping guests, and a new caller wants to know about next month. Meanwhile, someone who toured last week is still considering the proposal. A clear process helps each inquiry get the attention it needs.
gather the event type, preferred date and guest count. can help with initial questions, while gives callers another way to share what they need. An can help with routine calls and tour requests when your team is occupied.
A keeps the host's details and conversations together. distinguish a new inquiry from a completed tour, an open proposal and a confirmed event, so your team knows what needs a response.
keeps the conversation going after someone visits or receives pricing. It might ask whether they need a different layout, have a question about what is included, or want to discuss another date. Your team remains the point of contact for event decisions.
A corporate host may be waiting for internal approval, while someone planning a celebration is comparing guest capacity and included services. Record the reason behind the delay. A follow-up that answers the remaining question is more useful than repeatedly asking whether they have made a decision.
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How do we reduce repeated questions before an event?
Once a host is interested, the details start to build: a tour, a planning meeting, arrival arrangements and a deposit. Consistent communication helps the host know what happens next and saves your team from repeating the same instructions.
can give people a way to arrange a venue tour or planning appointment. include the time, directions and parking details. A tour appointment and a confirmed event reservation remain separate steps in your process.
makes quick questions easier to handle, such as where to meet for a tour or who to contact about an arrival change. can support deposit requests and payment steps once the event details are agreed.
We start with the calendar, venue software and payment tools you already use. Together, we decide how the communication should work and check any needed connections before including them in the setup.
RECONNECT
How do we turn one event into a longer relationship?
A host who had a good experience may be planning next year's celebration, another team meeting or a different occasion altogether. Staying in touch gives them a reason to remember your venue when that planning begins.
support a consistent request for feedback after an event. can reconnect with past hosts ahead of an annual occasion, using their previous event as a relevant starting point.
can introduce a new space arrangement, share ideas for a seasonal gathering or invite people to an open house. We help choose the audience, prepare the message and give the recipient a clear way to ask a question or plan another visit.
An annual company gathering and a one-time celebration should not receive identical follow-up. For recurring events, reconnect before the next planning cycle. For other past hosts, share a relevant new use for the space or an invitation they could pass to someone organizing an event.
Start with the part that needs the most attention.
You may need more inquiries, a more consistent response after tours, or clearer communication with booked hosts. We look at what you already have and choose a practical starting point together.
can handle routine handoffs, such as creating a follow-up task after a tour or notifying a coordinator when event details arrive. Our helps put the content, tools and communication steps in place, then keep them useful as your venue's needs change.
Questions from venue owners
Is this for weddings or business events?
It can support both, along with private celebrations, meeting spaces and other venue uses. We shape the content and inquiry process around the events you actually host.
Do we have to replace our venue software?
No. We start with what you use today. You may need better marketing, clearer inquiry handling or more consistent follow-up around your existing system. If a connection is needed, we review what is supported.
Can customers reserve an event date automatically?
That depends on how your venue confirms availability, pricing and event requirements. We can start with tour scheduling or a date request. Event reservations follow the approval and booking steps you choose.
Can we focus on quieter days or seasons?
Yes. We can help you develop a message for the event types and dates you want to grow, then connect the campaign to relevant information and a clear inquiry path.
Who handles the event planning?
Your team handles the venue, event decisions and guest experience. We help with marketing, communication, setup and ongoing support around that work.
People tour our venue but do not book. Can you help with that?
Yes. We can help organize tour notes, identify the remaining question and prepare follow-up that addresses it. Your team can see whether the next step is a revised proposal, another conversation or checking back after the host has spoken with other decision-makers.
How can we promote weekday availability without discounting everything?
Start with an event type that fits those dates, such as team meetings, workshops or private business gatherings. We can help explain the relevant setup, prepare a focused campaign and give interested hosts a clear way to inquire.
Can you help us reconnect with companies that booked last year?
Yes. We can organize past hosts by event type and timing, then prepare an early check-in about their next gathering. It gives your team a reason to reconnect before the host has finished choosing a venue.
What would make your next booking easier to manage?
Tell us how inquiries reach you, what happens after a tour, and where the follow-through gets difficult. We’ll talk about where our team could help.
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