Electrical Contractors
Give the next project a clear path from inquiry to conversation.
Marketing, CRM and communication support for electrical contractors.
Your crew is on a job, a homeowner is asking about an upgrade and a contractor needs to discuss a future project. Standard 78 helps electrical businesses organize the marketing and communication around these requests, without leaving each follow-up to memory.
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A clearer path through the customer journey.
BEAR—Bring Them In, Engage, Assist and Reconnect—helps customers understand your services, reach your team, prepare for a visit and share their experience after the work.
Select an underlined service to explore how it could help. Browse the other services in the panel without leaving the page.
BRING THEM IN
How do we get inquiries for the electrical projects we want?
A customer should be able to see whether you handle residential work, commercial projects or a particular specialty. Specific information can make the first conversation more useful.
An and can explain your actual work and coverage. Your keeps contact information easy to verify before someone calls.
can focus on a service your team wants to grow. can introduce your business to property managers, remodelers or other relevant trades, with a clear explanation of the projects that fit.
ENGAGE
How do we capture inquiries while the crew is busy?
Stopping work to answer every routine question is not always practical. Gathering the request and establishing a callback path lets your team return to the conversation with context.
can invite callers to leave their details. An can answer routine business questions and collect a project inquiry for a member of your team to review.
A keeps the request, contact details and next action together. can reconnect when a homeowner or project manager is ready to discuss scope or timing, rather than repeating the same sales message.
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How do we make site visits easier to arrange?
The person meeting your team may need to organize access or involve another decision-maker. Clear appointment information helps the visit begin with the right people and expectations.
can offer a consultation or assessment request. can include access details and meeting instructions, while gives the customer a place to clarify arrangements.
A scheduled assessment is not a promise about installation scope or completion time. We help explain the next step clearly, while your team handles the technical assessment, project requirements and work schedule.
RECONNECT
How do we make feedback part of closing out a job?
Once the work is finished, attention quickly moves to the next project. A consistent closeout conversation gives customers a way to share their experience and know how to reach you again.
can help organize a feedback request after completed work. We can also help your team keep up with responses rather than leaving them unattended.
The message can be brief and specific to the service experience. It should not pressure the customer to provide a certain rating or substitute for addressing a question they still have about the job.
Practical setup. Continued support.
Our helps organize the inquiry process, prepare content and keep communication steps up to date. We work around your existing tools and your team's responsibilities, starting with the part that creates the most repeated work.
Questions you may be working through
Can you help us target a specialty like lighting or charging installations?
Yes, when it is work your business actually offers. We can develop relevant service content and an inquiry path that helps your team understand the project before the first conversation.
Can the assistant answer technical safety questions?
Technical assessments and safety decisions stay with your qualified team. The assistant's role can be limited to routine information, collecting a request and making the handoff clear.
Can we keep our existing website?
Yes. We can first review whether clearer service content, contact options or follow-up would address the problem before considering a new website.
Which project conversations need better follow-through?
Bring an inquiry or estimate process that is difficult to keep up with. We will work out the next useful improvement.
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